Only applicable for online orders
PAYMENT
We accept PayPal (including credit cards and debit cards). PayPal uses state of art security tools and techniques to ensure that all your credit card information entered is safe, secure and private. Transactions are made in SGD. Please note that delivery/shipping of products will only take place after payment has been cleared.
DELIVERY / SHIPPING
Option 1: Local Registered Mail
Upon check-out, the system will auto-tabulate postage cost (based on volumetric weight and handling fee) and reflect it in the invoice. Package will be sent to SingPost within 3 working days.
Option 2: Local Courier Delivery
Door-step delivery is available island-wide at S$8 per trip. Orders received by 5pm will be scheduled for 2-6pm delivery the next working day. Free delivery for orders above S$150. Do ensure that you are around to receive the package. You may also authorize another person to acknowledge receipt on your behalf. Please note that extra trips required for exchanges or failed deliveries will be chargeable at S$8 per trip.
Note:
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Working days indicate Monday to Friday (Singapore time), except public holidays.
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Mumsfairy reserves the right to change local courier delivery schedule should circumstance requires.
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To reschedule local courier delivery day/time, kindly contact Valerie at 81575780 or mail@mumsfairy.com at least 1 day in advance.
Option 3: International Shipping
For package up to 20kg, we are able to send via SingPost Worldwide Air Parcel. Upon check-out, the system will auto-tabulate shipping cost (based on volumetric weight, your country and a nominal handling fee) and reflect it in the invoice.
Click here for transit time. As soon as we ship your order, we will email you the Registered Article Tracking Number which allows you to track your order via the Internet at www.singpost.com.sg. Please note that we do not ship products to countries that have our brand representatives (refer to Wholesale). Any tax/custom duty incurred will have to be borne by customer.
If you require any assistance, please do not hesitate to contact us at mail@mumsfairy.com or 81575780 / 98004598.
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